Some People Want To Reduce Everything To A Process
Profits before people. That’s the aim of capitalism, right? Standardize everything, and reduce it to a process, so anyone can do it. Employees are like cogs in the machine. And, if a cog is defective in any way, it can be replaced.
The problem with cogs, by design, is they’re made to be rule followers—they don’t take initiative.
They’re reactive—they need to be told what to do.
They follow the book. They don’t think about the business beyond the time they punch in and the time they punch out.
Since everything’s reduced to a process, and they don’t know if they’re going to be there from one day to the next, it’s unreasonable to expect them to reach out to connect, to solve problems, or to figure out new ways build better, long-lasting relationships with customers.
Sorry—it’s ‘not in the job description.‘
Why Remarkable Is Better
People don’t deserve to be treated like cogs.
They deserve jobs that allow them to serve others, while at the same time earning a decent wage to provide for their families, and uphold their dignity as human beings.
Given the chance, the right employee or contractor can be remarkable.
- Remarkable is different
- Remarkable looks for opportunities to serve
- Remarkable doesn’t need to be told what to do
- Remarkable finds opportunities to add value
- Remarkable adds value proactively often without anyone knowing
Remarkable cares about your business, and your customers, in a supernatural way. Remarkable turns the ordinary into the extraordinary.
Besides, who are you going to call—what are you going to do—when the machine breaks?
Don’t call the cog. Call the person who reduced everything to a process.
When that doesn’t work, try adding the human dimension back into the business, not taking it out.